Privacy Policy

Privacy Policy

Introduction

Welcome to https://metal-siding.alertblitz.com (hereafter referred to as “Metal Siding,” “we,” or “us”). We are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy outlines how we handle the personal information of our visitors, customers, and authorized users, ensuring adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado Privacy Act (CPA), USA
  • Utah Consumer Sales and Service Act (UCPA), USA
  • Connecticut Personal Information Protection Act (CTDPA), USA
  • Virginia Consumer Data Protection Act (VCDPA), USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://metal-siding.alertblitz.com.
  2. All applications, services, and products offered under the Metal Siding brand.
  3. Interactions through various channels such as emails, phone calls, SMS, and social media platforms related to our services.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies governing user data collection and usage, and we encourage you to review these policies before providing any personal information.

Processing Activities

This Privacy Policy outlines the practices related to:

  1. Authorized User Activities: When you use our applications and services as an authorized user, we collect and process data necessary for service delivery and account management.

  2. Website Visits: Visiting our websites linked to this policy implies agreeing to our data collection and usage practices described herein.

  3. Communication with Us: We may contact you via email, phone, or SMS for various purposes, including newsletters, promotional offers, order updates, customer support, or feedback requests.

Personal Data Collection

We collect several types of personal information, which can be broadly categorized as follows:

  1. Account Information: This includes your user name, registration details, and unique identifiers associated with your account.

  2. Payment and Financial Details: We securely process payment information, including cardholder names, card numbers, expiration dates, and security codes, to facilitate transactions on our platform.

  3. Purchase Data: Records of products or services purchased, including quantities, prices, and order history.

  4. Mobile Device Identifiers: Information unique to your mobile device, such as IP addresses, device types, operating system versions, and advertising IDs.

  5. Location Data: If you choose to share it, we may collect data about your location to provide location-based services or tailor content to your region.

  6. Feedback and Reviews: We encourage user feedback and reviews, which may include personal details when left voluntarily.

  7. Social Media Information: When you interact with our social media pages, we may collect information from these platforms, such as user IDs, profiles, and posts (if publicly shared).

  8. Product Information: Details about products viewed, added to carts, or purchased on our website, including product names, descriptions, and quantities.

We gather this data through various methods:

  • User input forms and registration processes
  • Automated technologies, such as cookies and tracking pixels
  • Third-party sources who provide us with aggregated or de-identified data for improved services

Cookies

We utilize cookies to enhance your experience on our website and collect analytics data. Cookies are small text files stored on your device that serve different purposes:

  1. Strictly Necessary Cookies: These ensure basic functionalities of the website, such as allowing you to navigate through pages without re-entering login details.

  2. Preference Cookies: They remember user preferences, such as language settings or display options, to personalize your experience.

  3. Analytics Cookies: Used by our analytics tools to track website performance, gather usage statistics, and understand how visitors interact with our site.

You can manage and control non-essential cookies through our Cookie Manager tool, allowing you to customize your privacy preferences.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes, including:

  • Fulfilling orders and providing services requested by users
  • Maintaining user accounts and profiles
  • Sending transactional communications related to purchases or account activities
  • Conducting market research and analytics
  • Complying with legal obligations and regulatory requirements

Once the data is no longer required for these purposes, we securely delete or anonymize it to prevent re-identification.

Security Measures

We prioritize the security of your personal information by implementing robust technical and organizational safeguards:

  • Encrypting sensitive data during transmission and at rest using industry-standard encryption protocols.
  • Engaging secure third-party processing partners who adhere to strict privacy and security standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

Metal Siding does not knowingly collect or solicit personal information from children under the age of 18. Our services are intended for adults, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding your personal data, including:

  • Accessing and requesting copies of your personal information held by us.
  • Correcting or updating inaccurate or incomplete data.
  • Erasing or deleting your personal data from our systems.
  • Restricting the processing of your data in certain circumstances.
  • Portability rights to receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objecting to the processing of your data based on legitimate interests or for direct marketing purposes.
  • Withdrawing consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights or have any data-related inquiries, please contact our Privacy Team via email at [email protected] or by post to:
Metal Siding Privacy Team, [Address], [City, State, ZIP Code]

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage users to regularly review this policy to stay informed about their data privacy.

Contact Information

For all inquiries related to this Privacy Policy, data requests, or unsubscribe requests, please contact us:

Email: [email protected]
Mail: Metal Siding Privacy Team, [Address], [City, State, ZIP Code]